Privacy Policy

Privacy Policy

Last Updated: November 2, 2026

TwitBack (“TwitBack,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use TwitBack, including our website, applications, features, services, and related platforms (collectively, the “Service”).

By using TwitBack, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

1.1 Account Information

When you create or maintain a TwitBack account, we may collect information such as:

  • Name or display name

  • Username

  • Email address

  • Phone number, where provided

  • Password and authentication credentials

  • Profile picture

  • Date of birth or age information, where required

  • Account preferences

  • Other information you voluntarily provide

1.2 Google Sign-In and Other Authentication Services

If you choose to use Google Sign-In or another third-party authentication service, we may receive information that the provider makes available based on your authorization, such as:

  • Name

  • Email address

  • Profile picture

  • Third-party account identifier

  • Authentication status

  • Other information you authorize

We do not receive your third-party account password through standard OAuth-based authentication.

1.3 User Content

We may collect and process content you voluntarily submit or upload, including:

  • Posts

  • Comments

  • Photos

  • Videos

  • Audio

  • Reels or other media

  • Profile information

  • Messages

  • Reviews

  • Files

  • Other content you choose to publish or submit

1.4 Communications

We may collect information you provide when contacting us, reporting content, submitting complaints, requesting support, or communicating with us.

This may include:

  • Name

  • Email address

  • Account information

  • Message content

  • Attachments

  • Information necessary to investigate your request

1.5 Device and Technical Information

When you use TwitBack, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Operating system

  • Device type

  • Device identifiers

  • Screen resolution

  • Language and timezone

  • Network information

  • Referring URL

  • Pages requested

  • Date and time of access

  • Error and diagnostic information

  • Security and fraud-prevention information

1.6 Usage Information

We may collect information about how you interact with TwitBack, including:

  • Pages viewed

  • Features used

  • Searches

  • Posts and interactions

  • Clicks

  • Session information

  • Login activity

  • Referrals

  • Performance information

1.7 Cookies and Similar Technologies

TwitBack may use cookies, pixels, local storage, web beacons, and similar technologies for:

  • Authentication

  • Security

  • Account sessions

  • Preferences

  • Analytics

  • Performance

  • Advertising

  • Fraud prevention

  • Service functionality

Additional information is provided in our Cookie Policy.


2. How We Use Information

We may use collected information to:

  • Create and maintain user accounts

  • Authenticate users

  • Provide TwitBack features

  • Display user profiles and content

  • Enable communication between users

  • Process transactions

  • Send service-related communications

  • Provide customer support

  • Improve website functionality

  • Analyze usage and performance

  • Detect fraud and abuse

  • Protect users and the Service

  • Prevent spam and malicious activity

  • Enforce our policies

  • Comply with legal obligations

  • Respond to lawful requests

  • Develop new features

  • Maintain security and reliability

  • Personalize certain features where permitted

  • Deliver and measure advertising where applicable


3. Public Information

Certain information you choose to publish on TwitBack may be publicly accessible.

Public information may include:

  • Username

  • Profile name

  • Profile picture

  • Public posts

  • Public comments

  • Public media

  • Public profile information

  • Other information you intentionally make public

Public content may be viewed, shared, indexed, cached, or accessed by other users, search engines, or third parties.

You should carefully consider what information you choose to publish publicly.


4. Messages and Private Communications

If TwitBack provides private messaging or communication features, we may process information necessary to deliver, secure, moderate, and maintain those communications.

We may process:

  • Sender and recipient information

  • Message content

  • Attachments

  • Delivery information

  • Technical metadata

  • Security and abuse signals

Private communications may be reviewed or processed where reasonably necessary for security, abuse prevention, legal compliance, enforcement of our policies, or responding to lawful requests.


5. How We Share Information

We may share information in the following circumstances:

5.1 Service Providers

We may share information with companies and service providers that help us operate TwitBack, including providers for:

  • Hosting

  • Cloud infrastructure

  • CDN

  • Security

  • Analytics

  • Advertising

  • Payments

  • Email

  • SMS

  • Push notifications

  • Media processing

  • Storage

  • Customer support

  • Fraud prevention

5.2 Legal and Regulatory Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful government requests

  • Respond to court orders

  • Enforce our Terms

  • Protect our rights

  • Protect users

  • Investigate fraud or abuse

  • Prevent illegal activity

  • Address security threats

5.3 Business Transfers

If TwitBack is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.


6. Advertising and Analytics

TwitBack may use analytics and advertising services, including Google Analytics and Google AdSense.

These services may use cookies, identifiers, IP addresses, device information, usage information, and similar technologies.

Advertising providers may use information to provide, measure, personalize, or improve advertising, subject to applicable law and available user controls.

TwitBack does not intentionally configure analytics services to collect passwords, complete payment card numbers, or similarly sensitive information that should not be sent to analytics systems.


7. Third-Party APIs and Integrated Services

TwitBack uses third-party APIs, SDKs, platforms, and integrated services to provide, secure, operate, analyze, and improve certain features of the Service.

Depending on the feature you use, TwitBack may receive or share limited information through these services.

We seek to limit such information to what is reasonably necessary for the relevant functionality, security, legal compliance, or operational purpose.

7.1 Authentication APIs

TwitBack may use Google Sign-In and other authentication services.

Depending on the permissions you authorize, these providers may provide:

  • Name or display name

  • Email address

  • Profile picture

  • Provider-specific account identifier

  • Authentication status

  • Other authorized information

TwitBack does not request or receive your third-party account password through standard OAuth-based authentication.

7.2 Analytics APIs

TwitBack may use Google Analytics and similar analytics services.

Information processed may include:

  • IP address or approximate location

  • Browser and device information

  • Operating system

  • Referring pages

  • Pages and features accessed

  • Events and interactions

  • Session information

  • Cookie or similar identifiers

  • Technical and diagnostic information

7.3 Advertising APIs and Services

TwitBack may use Google AdSense and other advertising technology providers.

These providers may process:

  • IP address

  • Browser and device information

  • Advertising identifiers

  • Cookies

  • Approximate geographic information

  • Pages viewed

  • Interactions

  • Advertising events

Such information may be used for advertising delivery, measurement, fraud prevention, frequency management, and personalization where permitted.

7.4 Payment APIs

TwitBack may use payment providers such as Stripe, PayPal, or other payment processors.

Depending on the transaction, providers may process:

  • Name

  • Email address

  • Billing information

  • Transaction information

  • Payment method information

  • IP address

  • Device and security information

  • Fraud-prevention information

Where payment information is collected directly by the payment provider, TwitBack generally does not store complete payment card numbers on its own servers.

7.5 Email, SMS, and Notification APIs

TwitBack may use third-party communication providers for:

  • Account verification

  • Password recovery

  • Security notifications

  • Transactional communications

  • Service notifications

  • Customer support

Information may include email addresses, phone numbers where applicable, account identifiers, delivery status, and technical metadata.

7.6 Cloudflare and Security Services

TwitBack may use Cloudflare and similar services for:

  • DNS

  • CDN

  • DDoS protection

  • Web Application Firewall

  • Bot detection

  • Rate limiting

  • Traffic filtering

  • Abuse prevention

  • Security monitoring

These services may process IP addresses, HTTP request information, browser/device information, network information, security signals, and traffic metadata.

7.7 Media Processing and Storage APIs

TwitBack may use third-party services for storing, processing, optimizing, compressing, transcoding, or delivering media.

Information may include:

  • Images

  • Videos

  • Audio

  • File names

  • Media metadata

  • Content identifiers

  • User/account identifiers

  • Technical processing information

7.8 CDN, Hosting, and Infrastructure Services

TwitBack may use third-party infrastructure providers for hosting, storage, caching, content delivery, monitoring, backups, and related technical operations.

These providers may process:

  • IP addresses

  • HTTP requests

  • Device information

  • Server logs

  • Application logs

  • Requested resources

  • Technical identifiers

  • Security information

7.9 Other Third-Party APIs

TwitBack may integrate additional third-party APIs for:

  • Authentication

  • Payments

  • Email

  • SMS

  • Push notifications

  • Analytics

  • Advertising

  • Security

  • Fraud prevention

  • Media processing

  • Cloud storage

  • CDN services

  • Customer support

  • Other platform functionality

7.10 Information Shared Through APIs

TwitBack does not automatically share all account information with every third-party service.

The information shared depends on:

  • The feature being used

  • Information required to provide the feature

  • Permissions granted by you

  • Technical requirements

  • Security requirements

  • Legal requirements

We seek to limit information shared through APIs to what is reasonably necessary for the relevant purpose.

7.11 Third-Party Processing

Third-party providers may process information on their own systems and infrastructure.

Such providers may have their own privacy policies, terms, security practices, data-retention policies, and legal obligations.

Where a third party independently determines how information is processed, that processing may be governed by the third party's own policies and terms.

7.12 Changes to Third-Party Integrations

TwitBack may add, replace, modify, or discontinue third-party APIs and integrated services.

If a material change affects how personal information is collected, used, or shared, TwitBack may update this Privacy Policy and provide any notice or obtain any consent required by applicable law.


8. Data Security

We use reasonable technical, administrative, and organizational measures designed to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures may include:

  • Encryption where appropriate

  • Access controls

  • Authentication mechanisms

  • Security monitoring

  • Firewall and WAF protection

  • Abuse detection

  • Rate limiting

  • Logging and monitoring

  • Regular security maintenance

However, no internet-based service can guarantee absolute security.


9. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the Service

  • Maintain accounts

  • Fulfill legitimate business purposes

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud and abuse

  • Maintain security

  • Protect our rights

Retention periods may vary depending on the type of information and applicable legal requirements.


10. Account Deletion

You may request deletion of your TwitBack account where this functionality is available.

Depending on applicable law and legitimate business requirements, certain information may need to be retained for:

  • Legal compliance

  • Fraud prevention

  • Security

  • Dispute resolution

  • Enforcement

  • Accounting or transaction records

Information that has already been publicly shared may remain accessible through copies, reposts, caches, or third-party services.


11. Your Privacy Choices

Depending on the Service and applicable law, you may have choices regarding:

  • Account information

  • Profile information

  • Public posts

  • Communications

  • Cookies

  • Advertising preferences

  • Analytics

  • Marketing communications

  • Third-party integrations

  • Account deletion

You may also be able to manage certain permissions through your browser, device, or third-party account settings.


12. Personal Data Rights

Depending on applicable law, you may have rights concerning your personal information, which may include:

  • Requesting access to information

  • Requesting correction of inaccurate information

  • Requesting deletion

  • Requesting information about processing

  • Withdrawing consent where applicable

  • Objecting to certain processing

  • Requesting restriction of processing where applicable

  • Filing a grievance or complaint with the appropriate authority

Requests may be subject to applicable legal requirements and reasonable verification procedures.


13. User-Generated Content

TwitBack allows users to create and share content.

You are responsible for the information and content you choose to publish.

Do not publicly post sensitive personal information that you do not want others to access.

Public content may be copied, shared, indexed, or otherwise processed by third parties.


14. Content Moderation and Safety

TwitBack may use automated systems, human review, reports, and other mechanisms to detect and address:

  • Spam

  • Fraud

  • Abuse

  • Illegal content

  • Security threats

  • Policy violations

  • Harmful activity

Information may be processed for these purposes to maintain platform safety and enforce our Terms and Community Guidelines.


15. Location Information

TwitBack may process approximate location information derived from technical information such as IP addresses.

Where location functionality is specifically provided and you choose to use it, TwitBack may process location information necessary for that feature.

You may be able to control certain location permissions through your device or browser settings.


16. Third-Party Websites and Services

TwitBack may contain links to websites, applications, products, or services operated by third parties.

TwitBack is not responsible for the privacy practices of independent third parties.

We encourage users to review the privacy policies and terms of third-party websites and services before providing information to them.


17. International Processing

TwitBack and its service providers may process or store information in countries other than the country where you live.

Where required, we will take reasonable measures to comply with applicable requirements relating to international data transfers and processing.


18. Data Breaches and Security Incidents

If TwitBack becomes aware of a security incident affecting personal information, we may take reasonable steps to investigate, contain, mitigate, and remediate the incident.

Where required by applicable law, we may notify affected users, regulators, authorities, or other relevant parties.


19. Children and Minors

TwitBack is not intended for users who are below the minimum age permitted under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe a child has provided personal information to TwitBack improperly, please contact us so that we can review and take appropriate action.


20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the “Last Updated” date and, where required, provide additional notice.

Your continued use of TwitBack after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, subject to applicable law.


21. Grievance and Privacy Requests

For privacy-related questions, complaints, requests, or grievances, please contact us through our contact page:

Contact Form: https://twitback.com/contact-us

Grievance Officer / Contact Person: TwitBack Admin (Owner)

We will review and respond to requests in accordance with applicable law and our internal procedures.


22. Contact Us

TwitBack

Legal Entity / Owner: TwitBack Admin

Contact Page: https://twitback.com/contact-us

Website: https://twitback.com/


23. Relationship With the Terms of Use

This Privacy Policy should be read together with TwitBack's Terms of Use, Community Guidelines, Cookie Policy, Copyright Policy, and Grievance Redressal Policy.

In the event of a conflict between this Privacy Policy and applicable law, the applicable law will govern to the extent required.