Sage 50 not responding issue arises as a result of a corrupted userpref.dat file, and the solution necessitates extensive computer operating system knowledge.
https://cfi-blog.org/2021/10/1....4/fix-sage-50-not-re

read about printer not activated error code 30
https://cfi-blog.org/2021/10/1....4/fix-sage-50-printe

Steps of how to start over on turbotax :
Log in to TurboTax Online and click the orange button to open your return. Return me to my home page. 
Select My Account from the dropdown menu in the top right corner of your screen (see attached my account) 
Choose Clear & Restart from the drop-down menu (see attached clear and start over) 
https://cfi-blog.org/2021/12/3....0/how-to-start-over-